MyPrepaidCenter.com – Help and FAQ.
How do I activate my Visa or Mastercard at Myprepaidcenter.com? How do I check my Prepaid Visa or Mastercard card balance? Questions and aswers to all your issues with Myprepaidcenter cards, as well as customer service phone numbers and contacts.
What is Myprepaidcenter?
MyPrepaidCenter is an online service, developed by InteliSpend Prepaid Solutions, which allows customers to activate and manage their prepaid VISA, MasterCard, American Express and Discover gift cards, along with the Tmobile Valuecard. These prepaid cards can be used in most stores where equivalent debit cards are accepted. The online service itself provides users with a range of management options, such as the ability to check the current balance of a card and to view a quick summary of past transactions. Moreover, it offers customers some additional protections when it comes to replacing a prepaid card that has been either lost or stolen.
How Do I Activate/Register My Prepaid Visa or Mastercard on MyPrepaidCenter? In order to register your prepaid card, you must first go to the homepage at MyPrepaidCenter.com. From there, you will be presented with two main options: you can either activate your card, using the form on the right-hand side of the screen, or you can create a profile to actually manage the various card services, using the form on the left. To activate the card, simply fill out the form on the right and follow the instructions. You will need to provide both the 16-digit card number (from the front of your card) and the three-digit security code (from the back of your card), as well as the card’s expiration date. Remember, to click the “I’m not a Robot” box, before finishing with “Log In”.
If you get the error message “Your attempt to sign in was unsuccessful. Please try again” then try again and pay extra attention to the card number, expiry date and security code. Account Profile Registration. To register for an account profile, you need to click on the ‘Create Profile’ link, which is found underneath the login form on the left-hand side of the page. This will load the sign up form, where you will need to provide your name, card number and security code, and decide on a username and password. Your password needs to be seven characters or more, with a combination of upper case letters, lower case letters and numbers. Complete this form and then click the ‘Create Profile’ button at the bottom.
How do I log in to my MyPrepaidCenter Aacount? Once you have registered your account, you can sign in by going to the MyPrepaidCenter.com homepage. From there, use the login form on the left-hand side of the page. You will need to enter your username in the field marked ‘Username’ and your password in the field marked ‘Password’. Then, simply click on the ‘Log In’ button underneath this form. As long as you have entered your login credentials correctly, you should be successfully logged in to the service and taken to the main account hub.
MyPrepaidCenter.com Login Problems.
I cannot log in to my prepaid Visa/Mastercard account. What could the problem be? When attempting to log in to a MyPrepaidCenter account, users occasionally encounter sign in problems. Fortunately, these issues usually have a simple answer, but actually identifying the problem can be more difficult. Therefore, we recommend walking through the following troubleshooting steps one-by-one.
- Firstly, you should check that you have entered the 16-digit card number and the three-digit security code correctly. Both of these numbers need to be entered in one continuous string, with no spaces or dashes. It can sometimes be difficult to see typing errors within the card number, so it might be worth re-entering it from scratch.
- If you are sure you have entered the right login credentials, check that your card is actually still valid. Most prepaid cards have an expiration date and this is typically around 12 months after the issue date.
- Assuming your card is in date, the next step is to check if there is a problem with your browser or device. You could try clearing your browsing data and then trying again. Alternatively, it may be worth trying to log in using a different web browser, or by using an entirely different device to see if that solves the problem.
- The service includes a built-in process for users who have forgotten either their username or password. Just click on the relevant link on the login form from the main homepage and then follow the instructions. Once you go through the process, you should be able to recover your login information and then sign in in the usual way.
If you are still unable to log in, call the toll free number on the back of the card and explain the issue to the customer service department. Many of the online services are also replicated over the phone.
Myprepaidcenter Balance Check.
How Do I Check My Balance Using MyPrepaidCenter? To check your current balance on a prepaid gift card, you need to sign in to the MyPrepaidCenter in the usual way. From there, click on ‘My Cards’ and your running balance will be displayed. If you are unable to see your balance for any reason, you can also obtain this information by calling the toll free number on the back of the card.
MyPrepaidCenter Merchants and Eligible Stores.
In general, a prepaid Visa, MasterCard or Tmobile Valuecard is eligible for use in most stores where equivalent debit card payments are accepted. After registering the card with MyPrepaidCenter, it is also possible to use the cards for both in-store transactions and online purchases. A list of eligible stores can be found by clicking here.
MyPrepaidCenter Customer Service Contacts.
From time to time, it may be necessary to get in touch with the customer service department. In most cases, the best option is to call the toll free number listed on the back of your specific prepaid gift card. The number to call if your card is lost or stolen is: 877-227-0956. A complete list of the different card holder customer service numbers can be found below: American Express: 888-900-2347 (US only). Discover®: 888-842-0336 (US) / 801-744-9918 (outside the US). MasterCard: 888-371-2109 (US and Canada) / 339-234-6415 (outside the US and Canada). Visa: 877-610-1075 (US and Canada) / 801-214-8892 (outside the US and Canada). If you are having problems with the Myprepaidcenter website, then share your issue in the comment section.